Returns & Refunds

Order Cancellation

You have the option to cancel your order as long as it hasn't been shipped. If you need to make any changes or cancel your order, please contact us within 12 hours. Once the packaging and shipping process has started, cancellation is no longer possible.

Refunds

We are committed to providing you with the highest quality products. If your order arrives defective or damaged during shipping, we offer a 100% money-back guarantee. Simply inform us of the issue, and we will provide a return address for you to send the item back. You can choose between a replacement or a refund.

If you are unsatisfied with your order for any other reason, please reach out to our support team. We are dedicated to ensuring your satisfaction and will do our best to assist you.

Please note that customers are responsible for covering the return shipping costs.

Refunds are not issued in the following situations:

• Non-delivery due to providing an incorrect shipping address or other factors within your control.
• Refund requests submitted after 15 days following the expiration of the guaranteed delivery period (45 days). To request a refund, please send us a message via our Contact Us page.

Your satisfaction is our priority, and we appreciate your understanding in these matters.